Question 1

What types of products do you provide?

Accepted Answer

We provide a variety of products including wigs, bundles, frontals, and closures.

Question 2

What sizes wig do you offer?

Accepted Answer

We currently offer Medium size wigs, but we also offer Small and Large sizes on selected wig models.

Question 3

How many bundles are recommended for a full head weave or wig?

Accepted Answer

For a full head weave or wig, we recommend 2 bundles for lengths 12" to 16" and 3 to 4 bundles for lengths 18" and longer. Adjust based on your personal preference.

Question 4

How long does the hair last for?

Accepted Answer

Ensuring regular hair maintenance and proper care pro-longs the life of the hair. Depending on the hair quality, the hair can be reused and last over a period of years.

Question 5

Can I colour or bleach the hair?

Accepted Answer

Our hair can be coloured/bleached to a variety of shades from the darkest of colours to the brightest

Question 6

Can I straighten my curly hair?

Accepted Answer

Yes, our hair range is very versatile and can be straightened. In order to restore your curls/waves after straightening, simply wash and deep condition the Hair and your curls will come back to life.

Question 7

Can you revamp or repair closures, frontals, and wigs?

Accepted Answer

Yes, we offer revamps and repairs for closures, frontals, and wigs. For more information, please email us at info@capitaolondon.com.

Question 8

What is the normal processing time for orders?

Accepted Answer

The normal processing time is 5 to 7 business days and depending on your shipping options, your delivery time may vary.

Question 9

Do you offer international shipping?

Accepted Answer

Absolutely! We provide international shipping. For more details, please check our delivery information page.

Question 10

How will I know when my order has been shipped?

Accepted Answer

Once your order has been collected, you will receive a notification and estimated delivery date.

Question 11

I missed my delivery, what should I do?"

Accepted Answer

If you miss your delivery, you will need to contact RoyalMails or DHL to reschedule.
 
If you have any further questions please email info@capitaolondon.com and we will be happy to help.

Question 12

Can I pay in installments with Klarna or Afterpay?

Accepted Answer

Yes, you can pay in installments using Klarna or PayPal.

SLAY NOW PAY LATER OPTIONS AVAILABLE